Our expert service technicians are able to diagnose and repair a variety of coffee and espresso equipment from many different manufacturers for both commercial and residential machines. We maintain three different labour rates: coffee, espresso and in-shop repair rates.

The chart to the right displays our standard labour rates.


We keep a healthy stock of parts on hand.

Labour Rates

Labour Type

On-Site Hourly

In-Shop Hourly

Coffee Equipment



Commercial coffee machines, water towers, coffee grinders, fresh mix dispensers

Espresso Equipment



Commercial espresso machines, espresso grinders, softeners

Residential Equipment

Please Enquire


Residential classed coffee & espresso equipment

Please note that for areas outside of Kitchener-Waterloo travel charges may apply.


Machines & Equipment

Pour-over Models Grinders Fresh Mix Dispensers
Hot Water Units Plumbed-in Models  


Avalon Bunn Bloomfield
Grindmaster NewCo  


Espresso & Espresso Equipment

We repair a vast assortment of espresso equipment ranging from commercial and residential espresso machines and grinders from many different manufacturers. Most commercial machines are repairable on site except for extreme repairs. For these extreme cases of commercial repairs loaner machines may be provided for an additional charge.

We are authorized service centres for Saeco, Unic and the nationwide repair depot for Francis Francis! espresso machines. We cover warranty work for both Saeco and Francis Francis! equipment. Refer to our warranty section for more details.


Commercial Machines

Manual One-Touch Grinders

Residential Machines

Manual Fully Automatic


Astoria Faema Rancillio
Brasilia Gaggia Saeco
Conti La Pavioni Schaerer
Ditting La San Marco Techno
ECM La Spaziale Unic
Elite Mazzer VFA
Euromatic Nuova Simonelli Victoria Arduino


We stock multiple parts including those of the wear and tear nature for quicker repair service. Please note that we do not stock all parts for all the makes and models. These parts will have to be special ordered.


Contact us to learn more.  We are happy to answer your questions.


Service Policy: Minimum charge 1 hour labour.  Any repair for under $150.00 (labour and parts only) will be repaired outright.  An estimated cost of repairs will be given for amounts over $150.00.  Payment must be made prior to any machine return. Taxes charged where applicable. By leaving your machine with Gold Roast Coffee Service Ltd, you acknowledge and agree to our terms of service.  You may contact us at any time for questions or concerns.